Our promise
If your order arrives damaged, faulty or is not what you expected, contact us and we will make it right — with a replacement or a refund.
Returns window
Our full returns window and process is being finalised before launch and will be published here. Until then, reach out about any issue and we will assist you personally.
Refunds
Approved refunds are returned to your original payment method. Timing depends on your bank, and we will confirm every step with you by email.